Daehwan Kim
Yong Jae Ko
Joon Sung Lee
and Shintaro Sato

The purpose of the current study, drawing on attribution theory, was to investigate consumers’ attribution process and its impact on their responses to a scandalized athlete and endorsement. The results of the experiment indicate that the distinctiveness of an athlete scandal prompts external attribution while having a negative impact on internal attribution. Additionally, the consistency of an athlete scandal triggers internal attribution. Moreover, the results show that internal (external) attribution has direct negative (positive) impact on attitude toward the scandalized athlete....Read more

Wonseok (Eric) Jang
Joon Sung Lee
Janice Cho
and Jeoung-Hak Lee

Using an in-group bias effect as a theoretical framework, this study examined how scandal-ridden athletes may obtain forgiveness and continuous support from highly identified sport consumers depending on the visual strategy used in the official statement and the severity of the scandal. The results indicated that for a high-severity scandal, an angular shape is more effective than a circular shape in eliciting positive evaluations from highly identified sport consumers. In contrast, for a low-severity scandal, a circular shape is more effective than an angular shape in obtaining positive...Read more