Customer Support

How to Reach Us

Hours of Operation: Monday-Friday  8:30 am - 4:30 pm (U.S. EST)

Place an Order

We accept orders through our website for payment by credit card. Bookstore and distributor discounts can be applied on the website. We also accept orders via email, telephone, and regular mail. Orders received by 3 pm Monday through Friday are usually shipped within 2 business days.

Toll free phone: 800-477-4348, ext 1 (U.S. EST)
Orders/Returns/General Information: 304-293-6888. (U.S. EST)
Fax: 304-293-6658

International customers, please find a Book Distributor that serves your area. Our eBooks are available for purchase worldwide from our website.

For  inquiries please email:

Billing & Accounts: ICPE-Accounting@mail.wvu.edu
Customer Service: fitcustomerservice@mail.wvu.edu 
Editorial & Production: fiteditors@mail.wvu.edu  
Book Proposals: ICPEDirector@mail.wvu.edu