Customer Support

How to Reach Us

Hours of Operation: Monday-Friday  8:30 am - 4:30 pm (U.S. EST)

Holiday closure and other notices can be found on our main page..

Order Fulfillment 

As of April 27, 2026, we are no longer accepting purchase orders or returns directly.

Orders can be placed via website by adding titles to your cart.

Purchase orders can be made through our warehouse, the Chicago Distribution Center via phone (800-621-2736) or email (orders@press.uchicago.edu). If you are a new customer of the Chicago Distribution Center, please email acctrec@press.uchicago.edu to set up a purchasing account. 

For out-of-stock titles, we are in the process of reprinting and restocking. Email fitcustomerservice@mail.wvu.edu for a status update.

For Inclusive Access or Equitable Access to eBooks, please contact VitalSource.  Our eBooks are available for purchase worldwide.

For inquiries please email:

*It is a violation of PCI policy to send or transmit sensitive information via unsecured means, such as email messages. Please do not send sensitive information via email.