The purpose of this study was to examine gender differences in the relationship between sports consumers’ perceived influence of word-of-mouth (WOM) recommendation and its antecedents. We conducted a survey with sports consumers who had received a WOM recommendation to watch a sporting event and actually watched the event. Survey participants indicated how much the WOM recommendation influenced their sport-watching behavior. The results of structural equation modeling (SEM) showed that a recommender’s trustworthiness, the richness of message content, and the strength of message delivery...Read more
