Yoseph Mamo

Despite ample research over the past two decades on the perceived social impact of sport events and event-related activities for residents, participants, program recipients, and fans, there is a dearth of research on sport organization efforts on digital media, particularly social media. One pivotal avenue for inducing social impact is through corporate social responsibility (CSR) initiatives. Drawing from stakeholder, use, and gratification theories, we address this gap by examining public emotional and psychological benefits of CSR initiatives on social media. We analyzed 35,931 tweets...Read more

Liz Wanless
Heather Kennedy
Melissa Davies
Michael L. Naraine
and Ann Pegoraro

As sport organizations leverage social media as a critical component of marketing strategy, tools for exploring the large volume of sport consumer social media conversations are vital. This scholarship demonstrates the value of unsupervised latent Dirichlet allocation (LDA) as a tool for exploring consumers’ digital conversations. Specifically, unsupervised LDA was applied to derive latent topics among Women’s National Basketball Association-related Twitter conversation over the course of the 2020 season. Quantitative (cv and umass scores) and qualitative (two expert reviews) approaches...Read more